Archived Why SERVPRO Blog Posts
We are Cleaning Experts
3/21/2020 (Permalink)
SERVPRO of Aurora is Here to Help during this time of need
During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.
Specialized Training
We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis. The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:
• Kitchen/Food Areas
• Bathrooms
• Schools/Classrooms
• Offices
• Retail Spaces
• Water Fountains
• Shelving/Racks
• Sales Counters
• Carpets and Rugs
• Stair Handrails
• Elevator Cars
• Playground Equipment
• Fitness Equipment
Specialized Products
The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.
Call Today for a Proactive Cleaning
If your home or business needs deep cleaning services, call the experts today – SERVPRO of Aurora, 303-576-6868
Sources:
https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F %2F
www.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html
Coronavirus Pathogen Disinfecting
3/9/2020 (Permalink)
Coronavirus Pathogen disinfecting
SERVPRO stands ready to assist those in need of Coronavirus (COVID19) pathogen disinfecting. SERVPRO has the cleaning products, personal protective equipment, protocol, and trained personnel to provide emergency and scheduled service. If you are a property manager, building owner, school district, airport, medical facility, retail business, or homeowner give our office a call now at 303-576-6868.
SERVPRO is sensitive to our customers uniques needs and circumstances, no matter the job. Let us know what we can do to work around your schedule to meet your needs.
We can provide you with professional guidance and service. For more information and the latest news, visit the World Health Organization website at the link below.
https://www.cdc.gov/coronavirus/2019-ncov/about/index.html
SERVPRO Tips to Avoid Furnace Repair During Winter
12/24/2019 (Permalink)
Avoid Furnace Outages
Nobody likes being uncomfortable, especially when it’s -8 degrees and your furnace goes out. Then you have to make that painful call to your expensive repair man, who can only work on the furnace while you’re at home. Oh, let’s not forget those pesky Holiday or after hour fees they charge. So now you’re stuck in a freezing house in the middle of winter with no heat, which is not only uncomfortable, but can also be dangerous. Everyone says hindsight is 20/20, so here are a couple of tips you could have used to help prevent this unfortunate situation.
- Keep An Eye On Your Furnace’s Air Filter
The air filter for the furnace is there for just that, to filter out the dirt, dust and debris from your home, and when this filter gets over used, it reduces the amount of air flowing into your system. In turn, this causes a negative impact on your system and starts to make it work harder, making it more vulnerable to those costly breakdowns and running up your energy bill. It’s always smart to change your furnace filter every one to three months.
- Make Sure You're Keeping Your HVAC System Free of Debris
As previously mentioned, dirt and debris can block airflow and can cause a system to shut down. So making sure the area around your furnace is clean and clear is a must. Also, occasionally checking your air vents to make sure they are open and unblocked by furniture that can impede the heat coming into rooms is a good habit to get into. Contact SERVPRO of Aurora to schedule your HVAC system cleaning now.
- Have Your HVAC System Maintained Regularly
Having your HVAC system maintained by a professional who can spot and stop problems not only saves money by avoiding major issues, but also allows your system to run more efficiently ending up with lower energy bills. Ultimately, the visit of the maintenance visit will pay for itself through less money towards bills, fewer repairs and a longer lasting furnace.
Boarding Up Broken Windows
12/23/2019 (Permalink)
Boarded up window
Fire Damage Board-Up and Roof-Tarp Service
Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, the SERVPRO Franchise Professional can board up missing windows and walls and place tarps on damaged roofs.
Vandalism Board-Up
Vandalism and graffiti can be very upsetting. It can range from relatively minor pranks to malicious destruction of property. Often simple acts of vandalism, like breaking a window, can cause significant water and mold damage if not addressed in a timely manner.
SERVPRO Franchise Professionals will act quickly to remove broken glass from inside & outside your home or business and effectively board up all windows securing the inside of the building.
What About Other Types of Vandalism?
In addition to boarding up, SERVPRO professionals can remove spray-painted graffiti from exterior walls, they can also clean driveways, walkways, asphalt, metals, wood, glass, plastic, and masonry. Their highly trained technicians can offer the following services:
What to Expect When SERVPRO Professionals Provide Board-Up for Your Home or Business
- Temporary secure enclosure
- Roofs will be temporarily secured with tarps
- Fencing can be provided as an extra measure
- All openings will be temporarily secured
Call us at 303-576-6868 if you have any questions or concerns.
SERVPRO Offers Many Services
Commercial Services
If fire or water damage sidelines your business, you need a professional restoration company to quickly restore your property. Every hour spent restoring your business is lost revenue and productivity. Commercial restoration presents unique challenges and we have the training, experience, and resources to handle any size disaster. Learn more about our commercial services:
Residential Services
With over 1,700 Franchises in the U.S. and Canada, SERVPRO is a trusted leader in the restoration industry and is dedicated to providing quality service. Our highly trained technicians respond quickly, whether you need water damage restoration or simply need your upholstery cleaned. You can depend on SERVPRO of Aurora for these residential services:
SERVPRO Professional Knowledge
12/23/2019 (Permalink)
Leaking pipes
Whenever you have a problem with your home, the first impulse is usually to tackle the problem yourself. Sometimes this can be the right choice, and the problem’s easy enough to solve on your own. Other times it’s much safer and smarter to call in the pros from the beginning.
Tracking down tricky leaks is one of those times. Sure, some leaks are easy to track down, but water has a way of traveling odd paths. So once finding a leak gets tough, then it’s time to call in some help. And here’s why:
They Know Where to Look
Water can travel strange paths before it finally comes out into your home, and you might be surprised how far it can come. That discolored spot on your basement ceiling could actually be caused by a leak in your roof, or your wall on the opposite side of the house.
Professionals have tracked down hundreds, even thousands of leaks over the years. That experience gives them a wide variety of usual suspects to check, and a good number of unusual ones, too.
They Know What to Look For
That slight, turquoise line along your copper pipe? That’s where water has run along the outside and caused the copper to oxidize. It’s a sure sign that a leak is sending water traveling on the wrong side of the pipes.
Pros know these and dozens of other signs. What looks like a bit of dirt to you might indicate a serious leak in your roof, foundation, or wall. Or it might just be some dirt. A professional will be able to know the difference for certain.
They’ve Got the Right Equipment
Most of us can only use our eyes or sense of touch to lead us to water, but not the professionals. They have a wide variety of specialized equipment that can sense moisture and humidity through walls or probe underground for water deposits using ground penetrating radar.
This equipment can be expensive to buy and tricky to use. They have years of experience using the equipment, and know how to put it to good use.
By using a professional in the first place, you remove that step from the process, saving you money and getting the leak repaired sooner.
Local SERVPRO Tips
12/23/2019 (Permalink)
Winter Safety Tips
When you live in Colorado, you can usually count on one thing - there will always be at least one blizzard during the winter season. Everyone knows the standard checklist when preparing for old man winter, including the dreaded run to a crowded grocery store to stock up on milk, bread and eggs. But here at SERVPRO we have a few tips for things you may have forgotten or not thought of:
- Keep all electronics you may need, including cell phones, tablets and entertainment for the kids fully charged when you know a storm is coming. This way if the power goes out, you still have a full 100% instead of starting at 25%.
- Keep one or more portable battery packs fully charged for when the juice runs out on your electronics. If you are in a pinch and need to charge an electronic device, remember that most can be charged in an automobile - Just remember to start it and let it run while charging so you don't drain the battery in your automobile.
- Keep extra coolers and empty your ice maker into large storage bags for a few days before the storm. This way if you lose power you can keep your refrigerator or freezer items cold as long as possible.
- Keep books, playing cards and board games easily accessible in case boredom sets in.
- Make sure to check your supply of items such as pet food, formula and diapers for children, toiletries and medications.
Stay safe and remember that we are always here to help!
Emergency Holiday Disaster Response
12/23/2019 (Permalink)
Holiday Presents
Behind their charming facades, our homes hide an inner holiday Grinch. Flickering candles? Fire hazard. Snow-dusted walkway? Think slip and fall. Pyramid of presents? Burglary bait. Here's how homeowners insurance helps you recover financially.
House fires
From dehydrated Christmas trees to overworked outlets, the halls are decked with fire hazards this time of year. Candle fires, in particular, hit their annual peak on Christmas, New Year's Day and Christmas Eve, according to the U.S. Fire Administration.
Allstate's median home fire claim during the holiday season is about $70,000, says Glenn Shapiro, the company's chief claims officer.
Covered by: Within homeowners insurance, dwelling coverage pays for home repairs and personal property insurance covers belongings.
Wrap it up: Ask your insurer for help pinpointing your home's rebuilding cost. "It could be years since you bought the policy, and building costs may have increased," Shapiro says. If the reconstruction cost exceeds your dwelling insurance amount, boost your limits accordingly.
Stolen presents
Theft is a common source of holiday homeowners insurance claims, Shapiro says. In some cases, our own behavior fuels the problem. For instance, two in three people have gifts delivered despite not being home to receive them, according to a 2015 Allstate survey.
Covered by: Personal property insurance covers stolen items. This can include packages plucked from your stoop, says Chris Hackett, senior director of personal lines at trade group Property Casualty Insurers Association of America. To make a claim, you'll need to file a police report.
However, if only a couple of items go missing you might not benefit from a claim, Hackett cautions, because the payout could be less than your deductible.
Wrap it up: Consider lowering your personal property coverage deductible. Although your rates would increase, your insurance would stretch further if you need to make a claim.
Injured guests
Say you undercook dinner and send relatives to the hospital. Or maybe someone breaks a hip on your icy walkway. You could end up on the hook for medical costs when you host holiday get-togethers.
Covered by: The medical payments coverage within home insurance pays for injuries that guests sustain on your property. You also have liability insurance in case you're sued, Shapiro says.
Wrap it up: Insurance limits for medical payments are usually low when you buy your policy, Hackett says. A bare-minimum policy pays about $1,000 per person, making this good coverage to beef up before welcoming the holiday herd.
Water damage from frozen pipes
Leaving home can be as problematic as playing host. As an example, Shapiro points to insurance claims involving frozen pipes. If an unoccupied house gets too frosty, water freezes and expands inside the pipes, increasing chances of a burst.
Covered by: Water damage from burst pipes is covered by standard home insurance, Hackett says, including damage to your house and soaked belongings.
Wrap it up: Check the fine print in your policy regarding frozen pipes. You might need to take certain preventive action before vacations to make a claim, such as shutting off your water or leaving the heat on.
What to do When a Disaster Strikes
12/23/2019 (Permalink)
Call SERVPRO When in Need
It happens when you least expect it. You take the steps to the basement, and when your foot hits the floor, you step onto wet carpet. Yuck. You have no idea where the water is coming from, or how long it’s been there.
After the initial shock and confusion, you may find yourself asking, “What do I do now?”. The following steps can help you navigate the process of managing a water loss in a quick, effective manor, reducing the amount of damage to your home, and keeping overall cost to you as low as possible.
Stopping The Source
Stopping the flow of water is the first step to getting on the right track. Shutting off the water to the appliance or area that is leaking is important to being able to fix the leak. If you are able, shut the water off to this area, or to the whole house if you are unsure of where the water is coming from.
Once the leak is identified, or even if you are unsure of the cause, calling a Licensed Plumber to identify and fix the problem is highly advisable. This ensures that the leak is fixed correctly, and/or that the appliance in question is properly repaired or replaced.
Keeping Damages to a Minimum
Once any amount of water has leaked into your home, there will be damage. However, you can keep this damage to a minimum by calling SERVPRO as soon as possible. The sooner we arrive, the sooner we can begin to clean up and minimize the damage, potentially saving you thousands of dollars in home repairs.
Also, the less time the water spends saturating the materials in your home, the lower the likelihood is that your home will develop mold and microbial growth.
Sewage
Water leaking into your home is never desirable. Sewage leaking into your home can be considered a nightmare, especially when it affects a large area or multiple levels in your house. Exposed Sewage can create a risk of mold and microbial growth, as well as illness for those in the home. Prompt clean up and neutralization of contaminates is the first priority.
When sewage backs up through drains or toilets, the first thing to do is call a Licensed Plumber, or your city Water and Sewer Provider. Finding the source, and ensuring that there is not another sewage loss in your home is key to preventing multiple mitigations from being needed, and ultimately keeps the cost to you to a minimum.
Mitigation
Once SERVPRO is on site, an initial assessment will be made of the damages and projected time needed to dry the structure. Also, an assessment will be made of the materials affected, and it will be determined if those materials can be dried, or will need to be removed.
If your contents, such as furniture, boxes, clothing, and decorative items cannot remain in place while drying, SERVPRO provides moving and pack out services for on site or off site storage while mitigation is taking place.
The average mitigation takes about 3 days, but could take less or more time depending on the level of saturation and the scale of the loss.
SERVPRO Technicians and Crew Chiefs use a variety of equipment and tools to ensure proper drying, included but not limited to Dehumidifiers, Air Mover Fans, and Non-Invasive Moisture Monitors.
After Mitigation
Once ensuring that your home has met dry standard, SERVPRO Crew Chiefs and Technicians will remove all equipment and remove any items brought into your home. If materials have been removed, SERVPRO will be happy to refer you to a Contractor for rebuild services.
If no rebuild is needed, you should be able to return to normal life in a clean dry home.
These steps can help guide you through the stressful time of water loss in your home.
Feel free to call SERVPRO at any times with questions about mitigation, water damage, or clean up services.
303-576-6868
Water damage is never pleasant, but with SERVPRO you can assure a professional and quality cleanup.
Boarding Up Broken Windows
12/20/2018 (Permalink)
Broken Window
Fire Damage Board-Up and Roof-Tarp Service
Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, the SERVPRO Franchise Professional can board up missing windows and walls and place tarps on damaged roofs.
Vandalism Board-Up
Vandalism and graffiti can be very upsetting. It can range from relatively minor pranks to malicious destruction of property. Often simple acts of vandalism, like breaking a window, can cause significant water and mold damage if not addressed in a timely manner.
SERVPRO Franchise Professionals will act quickly to remove broken glass from inside & outside your home or business and effectively board up all windows securing the inside of the building.
What About Other Types of Vandalism?
In addition to boarding up, SERVPRO professionals can remove spray-painted graffiti from exterior walls, they can also clean driveways, walkways, asphalt, metals, wood, glass, plastic, and masonry. Their highly trained technicians can offer the following services:
What to Expect When SERVPRO Professionals Provide Board-Up for Your Home or Business
- Temporary secure enclosure
- Roofs will be temporarily secured with tarps
- Fencing can be provided as an extra measure
- All openings will be temporarily secured
Call us at 303-576-6868 if you have any questions or concerns.
SERVPRO Offers Many Services
Commercial Services
If fire or water damage sidelines your business, you need a professional restoration company to quickly restore your property. Every hour spent restoring your business is lost revenue and productivity. Commercial restoration presents unique challenges and we have the training, experience, and resources to handle any size disaster. Learn more about our commercial services:
Residential Services
With over 1,700 Franchises in the U.S. and Canada, SERVPRO is a trusted leader in the restoration industry and is dedicated to providing quality service. Our highly trained technicians respond quickly, whether you need water damage restoration or simply need your upholstery cleaned. You can depend on SERVPRO of Aurora for these residential services:
Hire Professionals Who Understand
12/20/2018 (Permalink)
Leaks Happen
Whenever you have a problem with your home, the first impulse is usually to tackle the problem yourself. Sometimes this can be the right choice, and the problem’s easy enough to solve on your own. Other times it’s much safer and smarter to call in the pros from the beginning.
Tracking down tricky leaks is one of those times. Sure, some leaks are easy to track down, but water has a way of traveling odd paths. So once finding a leak gets tough, then it’s time to call in some help. And here’s why:
They Know Where to Look
Water can travel strange paths before it finally comes out into your home, and you might be surprised how far it can come. That discolored spot on your basement ceiling could actually be caused by a leak in your roof, or your wall on the opposite side of the house.
Professionals have tracked down hundreds, even thousands of leaks over the years. That experience gives them a wide variety of usual suspects to check, and a good number of unusual ones, too.
They Know What to Look For
That slight, turquoise line along your copper pipe? That’s where water has run along the outside and caused the copper to oxidize. It’s a sure sign that a leak is sending water traveling on the wrong side of the pipes.
Pros know these and dozens of other signs. What looks like a bit of dirt to you might indicate a serious leak in your roof, foundation, or wall. Or it might just be some dirt. A professional will be able to know the difference for certain.
They’ve Got the Right Equipment
Most of us can only use our eyes or sense of touch to lead us to water, but not the professionals. They have a wide variety of specialized equipment that can sense moisture and humidity through walls or probe underground for water deposits using ground penetrating radar.
This equipment can be expensive to buy and tricky to use. They have years of experience using the equipment, and know how to put it to good use.
By using a professional in the first place, you remove that step from the process, saving you money and getting the leak repaired sooner.
Your Local SERVPRO Shares Tips
12/20/2018 (Permalink)
Colorado Snow
When you live in Colorado, you can usually count on one thing - there will always be at least one blizzard during the winter season. Everyone knows the standard checklist when preparing for old man winter, including the dreaded run to a crowded grocery store to stock up on milk, bread and eggs. But here at SERVPRO we have a few tips for things you may have forgotten or not thought of:
- Keep all electronics you may need, including cell phones, tablets and entertainment for the kids fully charged when you know a storm is coming. This way if the power goes out, you still have a full 100% instead of starting at 25%.
- Keep one or more portable battery packs fully charged for when the juice runs out on your electronics. If you are in a pinch and need to charge an electronic device, remember that most can be charged in an automobile - Just remember to start it and let it run while charging so you don't drain the battery in your automobile.
- Keep extra coolers and empty your ice maker into large storage bags for a few days before the storm. This way if you lose power you can keep your refrigerator or freezer items cold as long as possible.
- Keep books, playing cards and board games easily accessible in case boredom sets in.
- Make sure to check your supply of items such as pet food, formula and diapers for children, toiletries and medications.
Stay safe and remember that we are always here to help!
SERVPRO Professionals Understand Holiday Disasters & Can Work With Your Insurance Provider
12/20/2018 (Permalink)
The Grinch
Behind their charming facades, our homes hide an inner holiday Grinch. Flickering candles? Fire hazard. Snow-dusted walkway? Think slip and fall. Pyramid of presents? Burglary bait. Here's how homeowners insurance helps you recover financially.
House fires
From dehydrated Christmas trees to overworked outlets, the halls are decked with fire hazards this time of year. Candle fires, in particular, hit their annual peak on Christmas, New Year's Day and Christmas Eve, according to the U.S. Fire Administration.
Allstate's median home fire claim during the holiday season is about $70,000, says Glenn Shapiro, the company's chief claims officer.
Covered by: Within homeowners insurance, dwelling coverage pays for home repairs and personal property insurance covers belongings.
Wrap it up: Ask your insurer for help pinpointing your home's rebuilding cost. "It could be years since you bought the policy, and building costs may have increased," Shapiro says. If the reconstruction cost exceeds your dwelling insurance amount, boost your limits accordingly.
Stolen presents
Theft is a common source of holiday homeowners insurance claims, Shapiro says. In some cases, our own behavior fuels the problem. For instance, two in three people have gifts delivered despite not being home to receive them, according to a 2015 Allstate survey.
Covered by: Personal property insurance covers stolen items. This can include packages plucked from your stoop, says Chris Hackett, senior director of personal lines at trade group Property Casualty Insurers Association of America. To make a claim, you'll need to file a police report.
However, if only a couple of items go missing you might not benefit from a claim, Hackett cautions, because the payout could be less than your deductible.
Wrap it up: Consider lowering your personal property coverage deductible. Although your rates would increase, your insurance would stretch further if you need to make a claim.
Injured guests
Say you undercook dinner and send relatives to the hospital. Or maybe someone breaks a hip on your icy walkway. You could end up on the hook for medical costs when you host holiday get-togethers.
Covered by: The medical payments coverage within home insurance pays for injuries that guests sustain on your property. You also have liability insurance in case you're sued, Shapiro says.
Wrap it up: Insurance limits for medical payments are usually low when you buy your policy, Hackett says. A bare-minimum policy pays about $1,000 per person, making this good coverage to beef up before welcoming the holiday herd.
Water damage from frozen pipes
Leaving home can be as problematic as playing host. As an example, Shapiro points to insurance claims involving frozen pipes. If an unoccupied house gets too frosty, water freezes and expands inside the pipes, increasing chances of a burst.
Covered by: Water damage from burst pipes is covered by standard home insurance, Hackett says, including damage to your house and soaked belongings.
Wrap it up: Check the fine print in your policy regarding frozen pipes. You might need to take certain preventive action before vacations to make a claim, such as shutting off your water or leaving the heat on.
We Are The Professionals
12/20/2018 (Permalink)
Don't Use Bleach
We receive this question many times from concerned callers: "Can I just spray bleach on it?"
Using bleach to take care of mold was once recommended by agencies such as OSHA and the EPA. However, they have since been revised after research revealed that the "do-all, be-all cure" for killing microbial growth, actually had the opposite effect. First, let us take a look at how mold forms to understand why using bleach is not effective.
Mold needs water, food and typically a warm temperature to grow. This illustrates the first reason to call SERVPRO: If mold is growing, chances are that the materials are wet. There has likely been a water loss of some sort, and until it is properly dried, mold will continue to grow.
The chlorine in bleach, due to its ionic composition, cannot penetrate porous surfaces. Porous surfaces include materials such as drywall, ceilings, wood, carpet and many others. Spraying bleach on the mold will only kill it on the surface. Many people do not know that mold actually has roots called hyphae. These roots will still remain in the porous material and eventually rise to the surface again. Remember that bleach contains both chlorine and water. The chlorine cannot make it below the surface - but the water can. Thus, you are actually replenishing the mold with one of the key things it needs to grow - water! Secondly, it will "bleach" the color, making it appear that the mold is gone. Again, this is only on the surface.
At SERVPRO of Aurora we use specialized products, designed to travel deep into porous surfaces to remove mold at its roots. Sometimes we cannot remove the mold from the material and the material must be completely removed from the home for the safety of you and your family. Our technicians are trained to differentiate between what can be safely cleaned and what cannot. In addition, live mold releases spores into the air. The air in your home may need to be treated with specialty equipment to make sure that all spores are removed.
What Should You Do When a Water Disaster Strikes?
12/20/2018 (Permalink)
Disasters Happen
It happens when you least expect it. You take the steps to the basement, and when your foot hits the floor, you step onto wet carpet. Yuck. You have no idea where the water is coming from, or how long it’s been there.
After the initial shock and confusion, you may find yourself asking, “What do I do now?”. The following steps can help you navigate the process of managing a water loss in a quick, effective manor, reducing the amount of damage to your home, and keeping overall cost to you as low as possible.
Stopping The Source
Stopping the flow of water is the first step to getting on the right track. Shutting off the water to the appliance or area that is leaking is important to being able to fix the leak. If you are able, shut the water off to this area, or to the whole house if you are unsure of where the water is coming from.
Once the leak is identified, or even if you are unsure of the cause, calling a Licensed Plumber to identify and fix the problem is highly advisable. This ensures that the leak is fixed correctly, and/or that the appliance in question is properly repaired or replaced.
Keeping Damages to a Minimum
Once any amount of water has leaked into your home, there will be damage. However, you can keep this damage to a minimum by calling SERVPRO as soon as possible. The sooner we arrive, the sooner we can begin to clean up and minimize the damage, potentially saving you thousands of dollars in home repairs.
Also, the less time the water spends saturating the materials in your home, the lower the likelihood is that your home will develop mold and microbial growth.
Sewage
Water leaking into your home is never desirable. Sewage leaking into your home can be considered a nightmare, especially when it affects a large area or multiple levels in your house. Exposed Sewage can create a risk of mold and microbial growth, as well as illness for those in the home. Prompt clean up and neutralization of contaminates is the first priority.
When sewage backs up through drains or toilets, the first thing to do is call a Licensed Plumber, or your city Water and Sewer Provider. Finding the source, and ensuring that there is not another sewage loss in your home is key to preventing multiple mitigations from being needed, and ultimately keeps the cost to you to a minimum.
Mitigation
Once SERVPRO is on site, an initial assessment will be made of the damages and projected time needed to dry the structure. Also, an assessment will be made of the materials affected, and it will be determined if those materials can be dried, or will need to be removed.
If your contents, such as furniture, boxes, clothing, and decorative items cannot remain in place while drying, SERVPRO provides moving and pack out services for on site or off site storage while mitigation is taking place.
The average mitigation takes about 3 days, but could take less or more time depending on the level of saturation and the scale of the loss.
SERVPRO Technicians and Crew Chiefs use a variety of equipment and tools to ensure proper drying, included but not limited to Dehumidifiers, Air Mover Fans, and Non-Invasive Moisture Monitors.
After Mitigation
Once ensuring that your home has met dry standard, SERVPRO Crew Chiefs and Technicians will remove all equipment and remove any items brought into your home. If materials have been removed, SERVPRO will be happy to refer you to a Contractor for rebuild services.
If no rebuild is needed, you should be able to return to normal life in a clean dry home.
These steps can help guide you through the stressful time of water loss in your home.
Feel free to call SERVPRO at any times with questions about mitigation, water damage, or clean up services.
303-576-6868
Water damage is never pleasant, but with SERVPRO you can assure a professional and quality cleanup.