What our Customers say...
Testimonials
"Ana and her team did a great job. Very detailed!"
"Great job! Thank you!"
"I think you are doing well, very hard workers on our job. Always on time. Thanks"
"This is my first experience with a restoration company. From the beginning, it was a positive experience despite the unfortunate circumstances. The staff members I met with directly were thorough and professional."
"The best maintenance and cleaning service"
"El mejor servicio de mantenimiento y limpiezas"
"Outstanding job on all counts!"
"Excellent service! Sarah is amazing, will definitely use again!"
"This particular SERVPRO, is by far the most professional Sincere and honest SERVPRO out there! There team is top notch . As an Asbestos contractor we have done business with plenty of restoration companies. We enjoy the professionalism and quality they offer. Great job guys keep the great work up.."
"A huge thank you to Waylon and SERVPRO! We had a small fire on Wednesday, they came out and surveyed the damage on Thursday, and had ozone cleaners in on Friday! We were working on a very tight timeline and Waylon and his team came through with flying colors! They even offered to come back if we had any more issues. The extremely high customer service they offered is very rare these days and I would definitely recommend them!"
"Joey, Connor and Miguel & the entire SERVPRO team were great!"
"Anna, Connor and Elpidio were wonderful! I hope we don't need you all again, but if we do, I will ask for this team!"
"I was very impressed with the professionalism and the efficiency of the SERVPRO perfessionals!"
"SERVPRO personal were so professional and very polite. I would defiantly recommend them for my family and friends!"
"I liked that everyday they would let me know the progress that was made, and what would happen the next day!"
"Javier and his crew did a great job! Thank you SERVPRO!"
"Everyone was very courteous and professional!"
I had an accidental discharge of a dry chemical fire extinguisher in my basement and contacted SERVPRO of Aurora for help. The receptionist, was as nice, understanding, and helpful as could be. She immediately put me in contact with the project manager, for assistance.
SERVPRO of Aurora came out to my house and gave us an estimate within 30 minutes of my phone call.The estimate was completed within 15 minutes, scheduled and dispatched a team to perform the cleanup the next day. Sam's team arrived and had the whole mess cleaned up within hours. He even paid us a personal visit to ensure our satisfaction with the project.
I highly recommend SERVPRO of Aurora to anyone requiring their unique services and, though I hope I never have to, would use them again in a heartbeat.
"Waylon was great! Available around my schedule, thorough and knowledgeable"
"I have nothing negative to say about the SERVPRO experience. The team, led by Waylon, has been very helpful from the moment that they arrived the night that the leak was discovered. The team was professional, courteous, and always answered any question that I had. I thank you."
"Your team did an outstanding job of removing the smoke damage from my apartment after the Northern California Fires. I commend Yovan Venegas and his team for their professionalism, expeditious service, thoroughness and kindness in making my home a welcome place to live again. Do know that I will recommend them to all people who need service due to fires, floods and other catastrophic events that happen to their homes and businesses. They are the BEST."
"It was nice to get a call prior to them coming and I appreciate being kept up to date on the program of the clean up."
"I have had SERVPRO of Aurora come to my home and provide water restoration/clean-up services, so when my business suffered water damage I called them again, they came out, cleaned us up and we were good to go!"
"Unbelievable dedication! They worked thoroughly and quickly to get us back in our working space. A big thanks to the guys and gals at SERVPRO of Aurora!"
"SERVPRO of Aurora did an amazing job on my house, which suffered mold damage recently. They were professional, fast, and explained everything to me before starting the job. I would recommend them to anyone in need of cleaning or restoration services!"
"Wow, astounding. They have this slogan on their truck..."Like it never even happened." 5 stars!"
"Ralph and the crew did such a great job. They were never late and always courteous. They helped find the problem and made this bad situation easier to deal with."
"Waylon was very informative and quick in the clean up process."
"Ralph was excellent! Very very helpful! He really knows his job!"
"Waylon was very informative and quick in the clean up process."
"Great Team! Yovan, Joe, Ralph and the cleaning crew are a great team to work with. They took care of all the miscellaneous short comings. We would hire this same team back if our home was ever flooded again. Overall, they were excellent individuals and working together as a team."
"Nick and his crew couldn't have been better to work with. My brother has mental and physical problems and they were very patient while working with him and considering his needs. Nick kept in contact with me so I knew what was happening through the whole process. Not only will I recommend SERVPRO to others, I have already. Thanks"
"Professional, Nick let me know I was in charge"
"These guys were great to work with, they were prompt and friendly. Glad these guys worked on my home"
SERVPRO of Aurora did a great job!
SERVPRO of Aurora is definitely a company I'd recommend to friends and family.
The knowledge and professionalism shown by the crew of SERVPRO Aurora made me confident they were getting the job done right.
Overall, I am satisfied with the service provided by SERVPRO Aurora.
I was impressed by the work SERVPRO Aurora's crew had preformed at my residence.
SERVPRO Aurora's office staff and crew were amazing throughout the entire job!
I would use SERVPRO Aurora for any cleaning or loss services.
SERVPRO Aurora's on-site crew clearly explained the steps and process they were going to be doing through the duration of the job.
SERVPRO Aurora's on-site personnel were on time and courteous while preforming their services.
I would recommend SERVPRO Aurora to my friends, family and colleagues.
You guys are the best. Walked the basement many, many times this last week and I’m still amazed when I look around and see how clean the place is, just two weeks after having 3’ of water in there. Amazing work. Best of luck in your future endeavors, but I have a feeling luck has very little to do with your success. You guys are true pros. Keep up the great work.
I was impressed by the SERVPRO Aurora's on site personnel that performed services at my residence.
Thank you all so much. So you know, I recommend you to people who have no issues at the moment and will continue to do so. You all are the BEST! You all earned my business, my confidence and my respect!
The pipe on my sump pump split and flooded my finished basement. I call Nick at SERVPRO of Aurora and the response was immediate. Cliff and Joe came out that day and took care of the mess. Both were very knowledgeable and true professionals. I highly recommend SERVPRO of Aurora to anyone that needs this service.
Oh my gosh where do I began, Nick and Cliff are two of the most professional young men I have ever met responded quicker than jimmy johns on a Tuesday afternoon and they're freaky fast, all jokes aside during such a stressful time they were very understanding and easy to work with I would recommend these guys any day of the week really professional and well organized 2 thumbs up !
I was thoroughly impressed by their service. They arrived on time and were extremely courteous. The work done by them was amazing. It was almost like the damage never happened. I would not dream of using anyone else. These guys are awesome!
Amazing and professional service. SERVPRO of Aurora took the call right away when our swamp cooler froze this winter. There was water damage in our attic, upper and lower levels. SERVPRO of Aurora was at my home almost instantly and started cleanup/drying work right away. Time was of the essence to prevent as much water damage as possible. Their professionalism and empathy eased our anxiety and I can't praise them enough for their speedy repairs. Thank you all so much for your efforts!
Exceeded our expectations!
I was confident in the knowledge that SERVPRO of Aurora brought to my home.
I would use SERVPRO of Aurora for any future mishaps.
SERVPRO of Aurora's office staff was very courteous and polite. They were also very helpful throughout the duration of the job.
I was confident in the knowledge and professionalism of SERVPRO of Aurora's on site personnel.
Overall, I am satisfied with the service provided by SERVPRO of Aurora.
I would recommend SERVPRO of Aurora to my friends, family and colleagues.
SERVPRO of Aurora's on-site personnel were prompt, courteous and attentive to my concerns.
A great experience and always pleasant and knowledgeable about their expertise! I appreciated the way they addressed my concerns for green chemicals. Thanks for making it like it never even happened!
Very professional crews. I was very satisfied with the work that was done.
I was very impressed with their courtesy and professionalism.
Thank You! Cleaning up after a water damage isn't fun, but your assistance through this process was appreciated.
SERVPRO of Aurora was amazing cleaning up after a major flood where 4 apartments were affected by heavy water damage. They took control and within an hour had the whole situation under control. Not only did they help with the water damage, they moved the residents to other units. I would recommend them 100%, they will be there and be knowledgeable about what needs to be done. I would definitely call them for any issues in the future.
I highly recommend SERVPRO of Aurora to anyone requiring their unique services and, though I hope I never have to, would use them again in a heartbeat.
I truly appreciate your incredible customer service and professionalism. Your team was great and walked me though everything before they left.
SERVPRO of Aurora did the mitigation after a three-story flood we had in June 2016. We were thrilled with the service they provided. They were courteous, communicated well, and above all, did a great job drying things out. I recommend this company.